Grievance Policy

At Skill Core Innovations, we value your feedback and are committed to providing transparent, fair, and efficient monitoring and assessment services. If you have any grievance related to our services, we are here to address it promptly and fairly. This policy outlines the process for submitting and resolving grievances.

1. How to Submit a Grievance

You can submit a grievance by:

Please provide detailed information about your grievance, along with any relevant documents or evidence.

2. Acknowledgment

  • Once we receive your grievance, we will acknowledge it within 24 hours.

  • A reference number will be provided for tracking your grievance status.

3. Investigation

  • Our team will conduct a thorough investigation into your grievance.

  • We may contact you for further clarification or supporting documents.

4. Resolution

  • We aim to resolve grievances promptly and fairly.

  • Once the investigation is complete, we will share our findings and resolution with you.

  • If additional time is required, you will be kept informed of the progress.

5. Escalation

  • If you are not satisfied with the resolution, you may request further escalation.

  • A senior-level review will be conducted, and a final response will be provided.

6. Feedback

  • After your grievance is resolved, we may seek your feedback to ensure satisfaction and identify opportunities to improve our processes.

7. Privacy & Confidentiality

  • All grievances will be handled with utmost confidentiality.

  • Your personal data will be protected in compliance with applicable privacy and data protection laws.

8. Contact Us

Skill Core Innovations
Head Office: G-192, Ground Floor, Block-G,
Sector-63, Noida, UP – 201301, India
📧 Email: info@skillcoreinnovations.org | skillcoreinnovations@gmail.com
🌐 Website: www.skillcoreinnovations.org